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FAQs and Refund Policy

Do I need prior skateboard experience to book personal lessons or classes? Is there an age limit?

Our personal lessons are offered to all ages and skill levels. Whether it's your first time stepping on a board or you're just looking to brush up on existing skills, all abilities can benefit. With appropriate guidance we will meet you at your skill set and take you where you want to go with skateboarding. 

​Our classes and programs are geared to certain ages and tailored to skill levels. Keep in mind your ability when registering for classes. Age exceptions may be made for skaters with suitable skill level. 

What kind of equipment is needed for personal lessons and programs?

For all personal lessons, classes and programs the mandatory equipment is a skateboard and a helmet. Elbow pads, knee pads, and wrist guards are highly recommended for beginner lessons and classes. During warmer weather, knee pads are required when skating in shorts.

If you're new to skateboarding and do not yet have the necessary equipment, full rentals are available for an extra $10/session. Extra equipment will be provided for after school programs and birthday parties but supplies are limited. 

 

What kind of skateboard is best for a beginner?

Skateboards vary based on height, shoe size, and personal preference. We recommend standard 'trick' skateboards in a 'popsicle stick' shape. Penny boards and longboards are not recommended however can be used for personal lessons and programs. For ages 3-5 we recommend skateboards with a width of 7.3-7.5”. For Ages 6-9 we recommend sizes 7.5-7.75”. For ages 10-18 we recommend sizes between 8" and 8.5". For adult beginners we recommend size 8.5" and up.

 

Where to buy beginner skateboards?

We have a small selection of complete skateboards available for purchase at our indoor skate space. 390 Fairfield Rd, Fairfield Nj. If we don't have the size or style yo uare looking for I would recommend checking out local retailers such as Underground Skateshop (Nutley, NJ), NJ Skateshop (Jersey City, Nj) or Cultivate Skateshop (Morristown NJ). 

If you would prefer to order online we would recommend the online sites of the stores listed above or CCS.com which has a large selection of customizable beginner boards. 

AVOID AMAZON, TARGET, WALMART ETC. These big box stores often sell skateboards made with cheap parts at a lower price point, these boards are often mass produced with low quality and it makes learning to skate even harder! 

Refund Policy

What is your refund policy for personal lessons?

Payments are non-refundable under any circumstances. Credit to reschedule will be issued for lesson cancellations with 24 hours notice of the scheduled lesson. In the event of poor weather, outdoor lessons will be notified the day of and a credit to reschedule the lesson will be issued for another date, instructor schedule permitting. Make up credit is valid for up to 1 year from purchase date.

 

What is your refund policy for programs and classes?

Payments are non-refundable under any circumstances. Class Credit will be issued for cancellations made with 24 hours notice of the first class session. After a program/class series begins credit will not be issued. Credit will not be issued for individual classes missed due to illness, injury, travel or other personal obligations. Credit can be used for future programs and personal lessons, credit is valid for 1 year from purchase date.


 

What is your refund policy for Summer Camps?

If you cancel your child’s camp with at least 90 days notice before the camp starts, you are entitled to a 100% credit of the camp tuition. We do NOT offer refunds or camp credits for cancellations made with less than 30 days notice before the camp starts. However, you will have the option to change your child’s camp week. The term “camp” refers to both single-day camps and weekly camps, not the entire camp season. 

 

If a camper is not picked up within 30 mins of the end of the camp time, you’ll be charged $20.

 

What happens to Outdoor Classes in the event of poor weather?

There will be 2 additional make-up classes added to the end of each outdoor program series, only to be used in the event of class cancellations due to poor weather or instructor illness. If a class begins but is rained out before 30 minutes, a make-up class will be issued. If a class begins and is rained out after 30 minutes a make-up class will not be issued.

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